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Privacy Policy

Effective Date: August 14, 2024

Table of Contents

  1. Introduction
  2. Notice
  3. What Information We Collect About You
  4. Mobile IDs, Cookies, and Other Tracking Technologies
  5. How We Use Your Information
  6. How We Disclose Your Information
  7. Your Choices
  8. Account Deletion
  9. UK, EEA and Swiss Data Protection Rights
  10. California Privacy Rights
  11. Retention of Personal Information
  12. Location of Personal Information
  13. Security
  14. Age Limits and Children Protection
  15. Policy Changes
  16. Contact Us

1. Introduction

Slots Games Social Casino LLC ("we", "our", or "us") publishes games across platforms including mobile devices, offering gameplay and social gaming services with purchase capabilities through our applications.

2. Notice

This Privacy Policy explains our information practices regarding the collection, use, and safeguarding of personal data globally across all of our services. By downloading, installing, or using our applications, you agree to the collection and use of information in accordance with this policy.

3. What Information We Collect About You

We gather data through three methods: directly from users, automatically during service use, and from third parties.

Information You Provide Directly

  • Usernames and contact details
  • Demographic information
  • Payment data for in-app purchases
  • Content files and communications
  • Customer support correspondence

Information Collected Automatically

  • IP addresses and device identifiers
  • Geolocation data
  • Usage patterns and gameplay data
  • Browser and device information
  • Advertising identifiers (IDFA/GAID)

Information from Third Parties

  • Social media platforms
  • Marketing partners
  • Service vendors
  • Public databases

We do not collect any special categories of personal information such as health-related information.

4. Mobile IDs, Cookies, and Other Tracking Technologies

We employ cookies, web beacons, and mobile analytics to operate services and collect usage information. Mobile analytics and advertising IDs are generated by operating systems for mobile devices (iOS and Android).

Mobile information sharing with third parties for marketing purposes may occur, excluding text messaging data. You can manage cookie preferences through your device settings.

5. How We Use Your Information

Our data usage relies on legal bases including contract performance, user consent, legitimate business interests, and legal obligations. Primary purposes include:

  • Service delivery and product improvement
  • Fraud prevention and safety protection
  • Legal compliance and business operations
  • Customer support and communications
  • Marketing and advertising
  • Personalization of gaming experience
  • Analytics and performance measurement

6. How We Disclose Your Information

We may share your information with the following parties:

  • Public visibility: Profile information you choose to make public
  • Social media platforms: When you direct us to share
  • Service providers and vendors: Companies performing services on our behalf
  • Financial institutions: For payment processing
  • Corporate affiliates: Within our corporate family
  • Law enforcement: When legally required
  • Analytics and advertising companies: To improve and monetize our services

7. Your Choices

You have the following options regarding your personal information:

  • Request access, correction, or deletion of your data by emailing support@socasi.net
  • Modify communication preferences
  • Opt-out from data sales
  • Delete or reject cookies
  • Use Global Privacy Control signals
  • Adjust mobile advertising settings
  • Manage email image loading preferences

8. Account Deletion

Account deletion requests can be submitted through in-game Help/Support links or by emailing support@socasi.net. We will respond within thirty (30) days.

Please be aware that:

  • Deleted accounts result in permanent game progress loss
  • Some information may remain visible to others who previously accessed it
  • Backup copies may persist for legal and compliance purposes
  • Third-party platform copies remain subject to those platforms' policies

9. UK, EEA and Swiss Data Protection Rights

If you are located in the UK, European Economic Area, or Switzerland, you have the following rights:

  • Access, rectify, or erase your personal data
  • Data portability
  • Withdraw consent at any time
  • Object to processing
  • Opt-out of marketing communications
  • Lodge complaints with your supervisory authority

Contact us at support@socasi.net to exercise these rights.

10. California Privacy Rights

Under the California Consumer Privacy Act (CCPA), California residents have the following rights:

  • Right to know what personal data is collected
  • Right to request deletion of personal data
  • Right to opt-out from "sales" or "sharing" of personal information
  • Right to limit use of sensitive personal data
  • Right to authorize an agent to make requests on your behalf

Minors under 16 are protected from intentional data sales. Under California's "Shine the Light" law, consumers may request disclosure of third-party marketing disclosures annually. Minors under 18 may request removal of publicly posted content.

11. Retention of Personal Information

We retain your data as long as necessary to provide services, fulfill transactions you have requested, comply with our legal obligations, resolve disputes, and enforce our agreements. Specific retention periods are available upon request.

12. Location of Personal Information

Your personal data may be stored globally wherever our operations occur. For European data transfers, we use adequacy decisions or Standard Contractual Clauses complying with GDPR Article 46(2) to ensure appropriate safeguards.

13. Security

We implement commercially reasonable precautions to protect your personal information. However, no data security measures can guarantee 100% security. You are responsible for maintaining password confidentiality and preventing unauthorized device access.

14. Age Limits and Children Protection

Our services are intended for users 18 years of age or older. We do not intentionally collect personal data from children under age 13. If we learn that we have collected personal data about a child under age 13, we will delete that data as quickly as possible.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

15. Policy Changes

We may update this Privacy Policy from time to time. The current version applies upon each service use. Material changes will be communicated through notice or consent as required by applicable law. Your continued use of our services after modifications constitutes acceptance of the updated policy.

16. Contact Us

If you have any questions regarding this Privacy Policy, our data practices, or to contact our Data Protection Officer, please reach out to us:

  • Email: support@socasi.net
  • Company: Slots Games Social Casino LLC
  • Support Page: Help Center

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